E-commerce has completely changed the Indian market. Local traders are struggling due to the interests of online shoppers. This is primarily due to the advantages offered when purchasing products in Flipkart, Amazon and many other well-known companies.
There are some buyers who loves to buy everything from Shopping sites, but there are people who are not satisfied with the quality of the product that they receive from Online shopping sites. We have seen examples of e-commerce sites that delivers poor quality and duplicate products. It’s harder to see unexpected things like bricks and trash in the delivered box. These incidents can ruin the whole online shopping experience.
The latest victim of this experience seems to be the Bollywood star Sonakshi Sinha.
In a recent tweet on Twitter, Sonakshi Sinha wrote about her worst online shopping experience. The actor recently ordered an headphone from Amazon, and when she opened the package, she received rusty iron parts.
She wrote on Twitter, “Hey @amazonIN! Look what i got instead of the @bose headphones i ordered! Properly packed and unopened box, looked legit but only on the outside. Oh and your customer service doesn’t even want to help, that’s what makes it even worse.”
Hey @amazonIN! Look what i got instead of the @bose headphones i ordered! Properly packed and unopened box, looked legit… but only on the outside. Oh and your customer service doesnt even want to help, thats what makes it even worse. pic.twitter.com/sA1TwRNwGl
— Sonakshi Sinha (@sonakshisinha) December 11, 2018
As soon as Sonakshi tweeted his horrific experience, tweet gained great interest in social networks. Many criticized the bad services of Amazon and the Amazon India had to apologize and request the actor to share the details of the order to address the issue at the earliest.
They said, “This is unacceptable! Apologies for the recent ordering experience and the subsequent correspondence with our support team.”
Uh-oh! This is unacceptable! Apologies for the recent ordering experience and the subsequent correspondence with our support team. Please share your details here: https://t.co/vIE01Lj9nJ, we'll get in touch with you directly. ^JC
— Amazon Help (@AmazonHelp) December 11, 2018
